If a EMS Today customer wishes to cancel or substitute their registration, they have the following options:
- In order to receive a refund, minus a $100 administration fee, all cancellations must be requested in writing to EMSToday@csreg.zohodesk.com by Friday, January 29, 2021. Organizer is not required to refund any portion of monies previously paid by Customer after Friday, January 29, 2021.
- Substitutions may be made by notifying our registration office in writing by Friday, January 29, 2021 and sent to EMSToday@csreg.zohodesk.com.
In the event of any cancellation, re-location, reduction in scale, or any rescheduling of an Event, the event organizer, in its sole and absolute discretion, may (but shall not be obliged to) either:
- Refund to the Customer such portion of any fees already paid by the Customer as the Organizer, in its sole and absolute discretion, deems to be fair, reasonable and appropriate in the circumstances and, without limitation, having regard to the costs and expenses incurred by Organizer in connection with the Event, or
- Transfer their registration to a deferred Event.